Contact
Me
I am more than happy to answer any questions
you may have. I am available by email
or phone. Email is the fastest way to
contact me and get a response. If you
wish to call me, then please leave a detailed
message and I will return your call as
soon as possible.
Shipping
Costs
I
ship USPS Priority Mail with insurance.
The cost to ship each tile painting
is $20.00. The cost to ship 1 menorah
is $8.75. Each additional menorah shipped
to the same location is $4.00. Insurance
is included in all of these shipping
quotes.
Tracking
After
the item has shipped, I will email you
with a tracking number from the Post
Office.
Shipping
Time
Since most
of the items are personalized and made
to order, I ask that 2 weeks be allowed
for each menorah to be shipped and 3-4
weeks be allowed for shipment on the
tile paintings.
Return
Policy
For any
personalized product, if a spelling
error was made on our part we will replace
the item at no cost to you. We will
ask that the incorrect item be shipped
back to us while the corrected item
is being created. We will reimburse
you through paypal for the shipping
back to us.
If a product
arrives damaged or broken, email us
within 5 business days and we will correct
the situation at no cost to you.
For all other non personalized items,
we will gladly take the items back within
7 days of receipt. All returns must
be approved through email before returning
the item and return shipping is at the
expense of the buyer.
Your
receipt
Since
most of the items are purchased as gifts,
the only receipt you will receive will
be through email. |